TCI MANUFACTURING AND PRODUCTION DIVISION
TRADITION OF INNOVATION:
Building
on experience, TCI's engineers, designers and researchers apply the
latest technologies to development of new products and product
refinements that satisfy the needs of our customers, now and into the
future. Equipped with the latest design tools, direct model-making
capability, and industry-leading R & D and testing, TCI continues to
introduce premium specification grade products, and a host of other new
products that set the pace of progress in our industry.
FACILITIES:
TCI currently
utilizes two facilities within the U.S.A. Our Gilmanton, New
Hampshire
office serves as our headquarters and our Antioch, California location
is our production and shipping point for our products. Our
Antioch, California facility also handles our R & D, product development, engineering, manufacturing,
and quality assurance functions.
QUALITY CONTROL: State-of-the-art
manufacturing also enables TCI to harness production technologies that
facilitate high quality-control.
TCI's Quality Assurance team has instituted an innovative inspection program applying statistical process controls. Component parts and subassemblies are checked at every step to ensure that finished products provide optimal performance.
WHY WE DO WHAT WE DO:
At TCI, we know that there
is a correlation the use of quality products and the safety of the
end-user since our products are used under some of the most critical
situations known. Our
mission is to provide the best products, at fair and reasonable pricing.
We endeavor to improve the safety of end-users and outcome of missions by
providing high-performance products. We refuse to incorporate
inferior components into our systems or offer low-quality products,
since the safety and success of our customers is as important to us as it is to
you.
SETTING THE STANDARD
OF SERVICE:
The hallmark of TCI's leadership is customer
satisfaction. A centralized Customer Service staff brings its resources
to bear for maximum efficiency. With computerized pricing and ordering
information on line, customers have access to TCI 24/7. The
importance of customer and technical support will always be important to
TCI's operation. Our entire operation is dedicated to working with
and support of our customers. We maximize customer access to TCI
products by facilitating local TCI dealers and resellers around the
globe.
VERSATILITY, QUALITY &
LEADERSHIP: From
its origin, TCI has been at the forefront of progress and innovation
within the tactical headset industry. We sustain this legacy with
a continuing commitment to pioneering new technologies, implementing
enlightened business policies, and providing outstanding responsiveness.
Customer are well-served by TCI and our preferred resellers.
DESIGN AND INNOVATION:
We have been working hard
for years to provide the most progressive tactical communication
solutions and the newest headset technologies. Listening to our
customers, staying abreast of the latest trends and working with the
most qualified Engineers keep our products fresh and innovative.
Also remaining open-minded, with respect to new design-improvements,
allows us to make great products even better. As most customers
know, we were founded by tactical professionals. This 'real-world'
experience enables our products to be some of the best available.
CUSTOMERS AND CLIENTS: TCI maintains B2B, OEM and B2C relationships with customers, agencies, departments, manufacturers, retailers and distributors around the globe. We continually and proudly serve some of the most elite tactical units and special forces, and have also developed exceptional relationships with various companies around the world. We continually seek qualified retailers and distributors and OEM business with some of the finest defense-industry manufacturers. We maintain a 'Preferred Reseller' list to enable customer to find qualified and reputable local resellers, Defense Logistic Prime Vendors, or our GSA Agent.
CAPACITY: At TCI, we continually say, "Every customer is as important as our first (customer)". This is not just a slogan, it is our philosophy. Because of the nature of our company, we have the capacity to handle orders for individual customers as well as large-scale manufacturing projects. Feel free to contact TCI or one of our 'Preferred Reseller' to order today!